Assistant General Manager

Assistant General Manager

Job Description

Position Summary:
This position is responsible for preparing and planning strategies to meet daily, weekly, and monthly warehouse goals. Responsibilities also include coaching and managing team members to high performance standards and recognizing individual and team success. This position reports to the warehouse General Manager and works with senior management to ensure superior operational performance and the facility’s all-around success.

Primary Responsibilities and Attributes of the position:

• Achieve performance goals and objectives in the areas of productivity, accuracy, and expense control, as established by senior management
• Make appropriate improvements to warehouse processes and procedures
• Fully understand each warehouse team member’s job and perform each of those jobs to gain that knowledge
• Participate in the hiring of appropriately skilled team members
• Develop each team member’s skills, standards, and morale through continuous training and coaching
• Direct, support, and delegate tasks as appropriate to each team member’s skill level
• Give continuous and thorough feedback to team members and conduct timely Performance Appraisals
• Understand and effectively communicate company policies and procedures to ensure compliance and consistent administration throughout the warehouse
• Study and analyze daily, weekly, and monthly operational reports to evaluate and improve warehouse performance
• Foster communication and teamwork among staff to ensure accomplishment of operational goals
• Develop and execute daily and weekly action plans to meet warehouse goals
• Understand and use Fulfillment/Distribution technology ( WMS hardware and software components) and maintain control of warehouse functions, policies, and procedures
• Outstanding organizational and time management skills
• Understand and ensure team’s compliance with all warehouse safety policies and procedures

Qualifications & Experience

• Bachelor’s degree in business or related field
• Experience in warehouse management and/or logistics preferred

• Superior knowledge and use of IT applications

• Ability to read and understand technical and financial materials and reports
• Eagerness and ability to learn and absorb new information quickly
• Initiative to work with minimal instruction and direction
• Excellent language skills (both verbal and written communications)
• Experience and working knowledge of warehouse systems, processes, and productivity standards, including warehouse management systems
• Positive team leadership skills: ability to direct, coach, support, and delegate
• Demonstrated analytical and problem solving ability